Terms and Conditions
Purchases and orders
- All orders placed through our website or in-store are subject to availability.
- All orders placed through our website or in-store are subject to availability.
- Prices are listed in LKR and are not inclusive of delivery charges.
- Payment must be made in full at the time of purchase.
- We reserve the right to cancel or refuse any order at our discretion.
Delivery and Shipping
- Delivery times are estimated and may vary based on your location and unpredictable country-specific situations.
- Courier fees, if applicable, will be added to your order and detailed during the checkout process.
- Courier fees, if applicable, will be added to your order and detailed during the checkout process.
- We aim to ensure your order is dispatched promptly; however, we cannot be held liable for any delays once the package is in the hands of the courier service.
- For orders designated for collection at our pick-up locations, customers are expected to collect their orders within 30 days from the date of purchase.
- If an order remains uncollected after the specified collection period, Book Studio reserves the right to cancel the order.
Returns and Refunds
- We accept returns within three (3) days from the package received date, provided the book(s) are in their original condition.
- Refunds will be issued upon receipt and inspection of the returned item(s), excluding shipping costs.
- Book Studio management reserves the exclusive right to decide on refunding or replacing a book and refunds will be made only if it is an error caused by the bookseller.
- For more details please browse through our Return and Exchange Policy
Product Information
- We strive to provide accurate information regarding our books, including descriptions and images. However, we cannot guarantee complete accuracy at all times.
- Any discrepancies in product information or pricing will be addressed promptly upon discovery.
Clearance and Promotional Items
- All purchases of items marked as clearance, discounted, or part of a promotional offer are considered final sale.
- Such items are non-refundable and non-exchangeable.
- Some items marked as clearance or offered at a discount may have minor defects, stains, or slight damage.
- Product information indicating any imperfections or damages will be clearly stated in the item’s description or displayed alongside the product.
- Customers are encouraged to review the product information thoroughly before making a purchase.
