Introduction To Knitting

Cultivating the Culture of Customer Care “When you call the customer king, you must give him royal treatment” This message from the authors of the book you hold in your hand reaffirms one of the most time-honoured corporate mantras for growth, survival and success. Power of High Touch is a power-packed rulebook for practicing managers, entrepreneurs, CEOs, business leaders and research scholars looking to understand, appreciate and apply the significance of customer care and hospitality in any industry.

From the brilliant and innovative head of Google’s people operations – the ultimate guide to attracting the most spectacular talent to your business and how to ensure the best and the brightest succeed.